1) Information on the collection of personal data and contact details of the person in charge
1.1 We are pleased that you are visiting our website and thank you for your interest. In the following we will inform you about how we handle your personal data when you use our website. Personal data are all data with which you can be personally identified.
1.2 The person responsible for data processing on this website within the meaning of the German Data Protection Act (DSGVO) is Manukat GbR, Weißdornweg 28, 41468 Neuss, Germany, telephone 017672825133, e-mail firstname.lastname@example.org. The person responsible for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.
1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the responsible person), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser line.
2) Data collection when visiting our website
When using our website for informational purposes only, i.e. when you do not register or otherwise provide us with information, we only collect the data that your browser sends to our server (so-called "server log files"). When you call up our website, we collect the following data, which is technically necessary for us to display the website:
- Our visited website
- Date and time of access
- Amount of sent data in bytes
- Source/reference from which you reached the page
- Used Browser
- Operating system used
- IP address used (possibly in anonymous form)
The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently if there are concrete indications of illegal use.
To make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit us (so-called persistent cookies). If cookies are set, they collect and process certain user information to an individual extent, such as browser and location data and IP address values. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. The duration of the respective cookie storage can be found in the overview of the cookie settings of your web browser.
In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). Insofar as personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 Para. 1 letter b DSGVO either for the execution of the contract, in accordance with Art. 6 Para. 1 letter a DSGVO in the case of a granted consent or in accordance with Art. 6 Para. 1 letter f DSGVO to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.
Please note that you can set your browser so that you are informed when cookies are set and can decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find these settings for each browser under the following links:
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Please note that the functionality of our website may be limited if cookies are not accepted.
4) Contact us
Personal data is collected when contacting us (e.g. via contact form or e-mail). Which data is collected in the case of a contact form can be seen from the respective contact form. These data are stored and used exclusively for the purpose of answering your request or for contacting you and the related technical administration. The legal basis for the processing of this data is our legitimate interest in answering your request according to art. 6 para. 1 lit. f DSGVO. If your contact is aimed at the conclusion of a contract, an additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO. Your data will be deleted after final processing of your request. This is the case if it can be concluded from the circumstances that the matter in question has been conclusively clarified and provided that there are no legal obligations to retain data.
5) Data processing when opening a customer account and for contract processing
According to Art. 6 para. 1 lit. b DSGVO, personal data will continue to be collected and processed if you provide us with such data for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. A deletion of your customer account is possible at any time and can be done by sending a message to the above mentioned address of the responsible person. We store and use the data you provide us with to process the contract. After complete processing of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial law retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved by us.
6) Data processing for order processing
6.1 In order to process your order, we work together with the following service provider(s), who support us in whole or in part in the execution of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.
The personal data collected by us will be passed on to the transport company commissioned with the delivery within the scope of contract processing, insofar as this is necessary for the delivery of the goods. Your payment data will be passed on to the assigned credit institute within the scope of the payment processing, as far as this is necessary for the payment processing. If payment service providers are used, we will inform you explicitly about this below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b DSGVO.
6.2 In the case of ordering age restricted goods, we will ensure that you have reached the legally required minimum age for the goods in question in accordance with the applicable law for the protection of minors. We use an age verification procedure with which we can ensure your personal identification (age verification) and, if necessary, authentication. For this purpose we use the service Age Verification Master, hulkapps.com, 222 W Merchandise Mart Pl Suite 222 Chicago, IL 60654.
For the purpose of verifying the required minimum age, some of your personal information will be transferred to the above service provider. This data processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our predominant legitimate interests in the context of a balancing of interests to ensure that our offers comply with the law on the protection of minors and, furthermore, to comply with the legal provisions on the protection of minors.
6.3 Transfer of personal data to shipping service providers - UPS
If the goods are delivered by the transport service provider UPS (United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss, Germany), we will pass on your e-mail address to UPS prior to delivery of the goods in accordance with Art. 6 para. 1 lit. a DSGVO for the purpose of coordinating a delivery date or to announce delivery, provided that you have given your express consent in the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to UPS for the purpose of delivery in accordance with Art. 6 para. 1 lit. b DSGVO. We will only pass this information on as far as it is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with UPS or the transmission of status information on the delivery of the consignment is not possible. Consent can be revoked at any time with future effect vis-à-vis the person responsible as described above or vis-à-vis the transport service provider UPS.
6.4 Use of payment service providers (payment services)
If you choose the payment method "Apple Pay" of Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, the payment will be processed via the "Apple Pay" function of your iOS, watchOS or macOS operated terminal by debiting a payment card deposited at "Apple Pay". Apple Pay uses security features built into the hardware and software of your device to protect your transactions. In order to approve a payment, it is therefore necessary to enter a code previously defined by you and to verify it using the "Face ID" or "Touch ID" function of your terminal device. For the purpose of payment processing, the information you provide during the ordering process, along with the information about your order, will be transmitted to Apple in encrypted form. Apple then re-encrypts this data with a developer-specific key before the data is transmitted to the payment service provider of the payment card stored in Apple Pay for payment processing. The encryption ensures that only the website from which the purchase was made can access the payment data. After the payment has been made, Apple will send your device account number and a transaction-specific dynamic security code to the originating website to confirm the payment. If personal data is processed during the described transmissions, the processing is carried out exclusively for the purpose of payment processing in accordance with Art. 6 para. 1 lit. b DSGVO. Apple stores anonymized transaction data, including the approximate purchase amount, the approximate date and time and whether the transaction was successfully completed. The anonymization completely excludes any personal reference. Apple uses the anonymized data to improve "Apple Pay" and other Apple products and services. When you use Apple Pay on the iPhone or Apple Watch to complete a purchase you made through Safari on the Mac, the Mac and the authorization device communicate through an encrypted channel on Apple's servers. Apple does not process or store this information in a format that can identify you personally. You can disable the ability to use Apple Pay on your Mac in your iPhone preferences. Go to "Wallet & Apple Pay", and disable "Allow payments on Mac". For more information about Apple Pay privacy, please visit the following website: https://support.apple.com/de-de/HT203027
If a Klarna payment service is selected, the payment will be processed by Klarna Bank AB (publ) [https://www.klarna.com/de], Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter "Klarna"). In order to enable the processing of the payment, your personal data (name, surname, street, house number, postal code, city, gender, e-mail address, telephone number and IP address) as well as data related to the order (e.g. invoice amount, item, delivery method) will be passed on to Klarna for the purpose of identity and credit assessment, provided that you have expressly agreed to this in accordance with article 6 paragraph 1 letter a DSGVO during the ordering process. To which credit agencies your data can be forwarded you can see here: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies . The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, but is not limited to, address data. Klarna uses the information obtained on the statistical probability of payment default to make a balanced decision on the establishment, execution or termination of the contractual relationship. You may withdraw your consent at any time by sending a message to the data controller or to Klarna. However, Klarna may still process your personal data if this is necessary to process your payment in accordance with the contract. Your personal data will be treated in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations for data subjects domiciled in Germany https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy or for data subjects domiciled in Austria https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/privacy.
Instant Bank Transfer
If you choose the payment method "IMMEDIATELY", the payment will be processed via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "IMMEDIATELY"), to whom we will forward your information provided during the ordering process together with the information about your order in accordance with Art. 6 Par. 1 lit. b DSGVO. Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). The transfer of your data is only for the purpose of payment processing with the payment service provider IMMEDIATELY and only insofar as it is necessary. Under the following internet address you will receive further information about the data protection regulations of SOFORT: https://www.klarna.com/sofort/datenschutz.
7) Use of Social Media: Videos
Use of Youtube videos
This website uses the Youtube embedding feature to display and play videos from the provider "Youtube", which is part of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").
To the extent legally required, we have obtained your consent for the above processing of your data in accordance with Art. 6 para. 1 lit. a DSGVO. You can revoke your consent at any time with effect for the future. To exercise your revocation, deactivate this service in the "Cookie-Consent-Tool" provided on the website.
8) Tools and Miscellaneous
For the handling of the accounting we use the service of the cloud based accounting software "lexoffice" from Haufe-Lexware GmbH & Co. KG, Munzinger Straße 9, 79111 Freiburg. Lexoffice processes incoming and outgoing invoices as well as, if necessary, our company's bank transactions in order to automatically capture invoices, match them to transactions and, in a partially automated process, create the financial accounting. If personal data are also processed in this process, the processing is carried out in accordance with Art. 6 Par. 1 letter f DSGVO on the basis of our legitimate interest in the efficient organization and documentation of our business transactions. Further information about lexoffice, the automated processing of data and the data protection regulations can be found at https://www.lexoffice.de/datenschutz/
8.2 Cookie Content Tool based on Usercentrics technology
This website uses a cookie-consent-tool with technology from Usercentrics GmbH, Rosental 4, 80331 Munich, Germany (hereinafter "Usercentrics") to obtain effective user consent for cookies and cookie-based applications requiring consent.
To enable the Cookie Consent-Tool to uniquely assign page views to individual users and to individually record, log and store the consent settings made by the user for the duration of a session, certain user information (including the IP address) is collected by the Cookie Consent-Tool when our website is accessed, transmitted to Usercentrics' servers and stored there.
This data processing is carried out in accordance with Art. 6 para. 1 letter f DSGVO on the basis of our legitimate interest in a legally compliant, user-specific and user-friendly consent management for cookies and thus in a legally compliant design of our website.
A further legal basis for the described data processing is Art. 6 Para. 1 lit. c DSGVO. As the responsible party, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent.
We have concluded a contract with Usercentrics by which we commit Usercentrics to protect the data of visitors to our website and not to pass it on to third parties.
For further information on data use by Usercentrics, please refer to the Usercentrics Data Protection Declaration at https://usercentrics.com/privacy-policy/.
9) Rights of the data subject
9.1 The applicable data protection law grants you comprehensive data protection rights (rights of information and intervention) vis-à-vis the data controller with regard to the processing of your personal data, about which we inform you below:
Right to information in accordance with Art. 15 DSGVO: In particular, you have the right to obtain information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, cancellation, restriction of processing, opposition to processing, complaint to a supervisory authority, the origin of your data if it has not been collected from you by us, the existence of automated decision making including profiling and, where applicable, meaningful information on the logic involved and the scope and intended effects of such processing on you, as well as your right to be informed of the guarantees provided under Art. 46 DPA when your data is transferred to third countries;
- The right to rectification in accordance with art. 16 of the DSGVO: You have the right to have incorrect data concerning you corrected and/or to have your incomplete data stored by us completed without delay;
- Right to deletion according to art. 17 DSGVO: You have the right to request the deletion of your personal data if the conditions of Art. 17 para. 1 DSGVO are met. However, this right does not exist in particular if the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
- The right to restrict processing in accordance with Art. 18 DSGVO: You have the right to demand the restriction of the processing of your personal data as long as the accuracy of your data which you dispute is verified, if you refuse to delete your data due to unauthorized data processing and demand instead the restriction of the processing of your data, if you need your data for the assertion, exercise or defense of legal claims, after we no longer need these data after the purpose has been achieved, or if you have lodged an objection for reasons of your particular situation, as long as it has not yet been determined whether our justified reasons outweigh the objection;
- Right to information in accordance with Art. 19 DSGVO: If you have exercised the right to rectification, erasure or limitation of processing vis-à-vis the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification, erasure or limitation of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
Right to data transfer according to art. 20 DSGVO: You have the right to receive your personal data that you have provided us with in a structured, common and machine-readable format or to request that it be transferred to another responsible party, insofar as this is technically feasible;
the right to revoke consents granted pursuant to Art. 7 para. 3 DSGVO: You have the right to revoke at any time with future effect any consent you have given to the processing of data. In the event of revocation, we will immediately delete the data concerned, unless further processing cannot be based on a legal basis for processing without consent. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until revocation;
- Right to appeal pursuant to Art. 77 DSGVO: If you believe that the processing of personal data relating to you is in breach of the DPA, you have the right - without prejudice to any other administrative or judicial remedy - to lodge a complaint with a supervisory authority, in particular in the Member State in which you are resident, in which you work or in which the alleged breach occurs.
9.2 Right of objection
If we process your personal data as part of a balancing of interests on the basis of our overriding legitimate interest, you have the right to object to this processing at any time for reasons arising from your particular situation, with effect for the future.
If you exercise your right of objection, we will stop processing the data concerned. However, we reserve the right to further process the data if we can demonstrate compelling reasons for processing worthy of protection that outweigh your interests, fundamental rights and freedoms, or if the processing serves the assertion, exercise or defense of legal claims. If your personal data are processed by us for the purpose of direct advertising, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising. You can exercise your right to object as described above. If you exercise your right of objection, we will stop processing the data concerned for direct marketing purposes.
10) Duration of storage of personal data
The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and - if relevant - additionally by the respective legal retention period (e.g. retention periods under commercial and tax law).
In the case of processing of personal data on the basis of express consent pursuant to Art. 6 para. 1 letter a DSGVO, this data is stored until the person concerned revokes his or her consent.
If there are legal retention periods for data which are processed within the scope of legal or similar obligations on the basis of Art. 6 Para. 1 letter b DSGVO, these data are routinely deleted after expiry of the retention periods, provided that they are no longer required for the performance of the contract or the initiation of the contract and/or we have no justified interest in their further storage.
When personal data are processed on the basis of Art. 6 Para. 1 letter f DSGVO, these data are stored until the person concerned exercises his or her right to object in accordance with Art. 21 Para. 1 DSGVO, unless we can prove compelling reasons for processing worthy of protection which outweigh the interests, rights and freedoms of the person concerned, or the processing serves to assert, exercise or defend legal claims.
In the case of processing of personal data for the purpose of direct advertising on the basis of Art. 6 para. 1 letter f DSGVO, these data are stored until the person concerned exercises his or her right to object in accordance with Art. 21 para. 2 DSGVO.
Unless otherwise stated in the other information in this declaration concerning specific processing situations, stored personal data will be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.
11) Use of Google Analytics
(1) This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, in the event that IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before this happens. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage.
(2) The IP address transmitted by your browser within the scope of Google Analytics is not combined with other data from Google.
(4) This website uses Google Analytics with the extension "_anonymizeIp()". This enables IP addresses to be further processed in a shortened form, thus excluding the possibility of personal references. If the data collected about you contains a personal reference, this is immediately excluded and the personal data is immediately deleted.
(5) We use Google Analytics to analyse and regularly improve the use of our website. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has subjected itself to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 para. 1 p. 1 lit. f DSGVO.
(7) This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My Data", "Personal Data".